Introduction

At ReFresh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your info when you visit our website (refreshyourshower.com) or interact with our services.

Information We Collect

We collect personal information when you schedule an in-home visit, request information, or fill out a form on our website. This may include your name, email address, phone number, and home address. Additionally, we automatically gather certain details about your interaction with our site, such as your IP address, browser type, operating system, and the date and time of your visit.

How We Use Your Information

The information we collect is used to provide and personalize our services, schedule and manage your in-home visits, process transactions and payments, and respond to your inquiries. We also use your information to improve our website and customer service and to send you updates about our products and services, if applicable. In some cases, we may be required to use your information to comply with legal obligations.

How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement a variety of security measures, including secure servers for data storage and encryption of sensitive data, to safeguard your information from unauthorized access, use, or disclosure. Regular security audits are also conducted to maintain the integrity of our systems.

Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties, except when necessary to fulfill our services, such as working with third-party providers who assist in operating our website and business. We may also disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety, as well as the safety of others.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze traffic. Cookies are small data files stored on your device that help us understand how you interact with our website. You can manage your cookie preferences by adjusting your browser settings, including disabling cookies or receiving alerts when cookies are being used.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. This includes the right to access your data, correct any inaccurate information, request the deletion of your data, or restrict the processing of your personal data. If you would like to exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years old. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at [email protected] or (703) 522-7337. We are located at 4624 Cherry Hill Rd, Arlington, VA 22207.